Temporal Publishing Support Team
NEW: eBook Basic Heat Transfer, 3rd edition, and Mass Transfer, 3rd edition, both available via RedShelf.
Processing of Individual Orders/Shipping Information
Basic: Our default shipping method is Media Mail. Media Mail is the least expensive but slowest method of delivery. It delivers to 48 US contiguous states within 8 to 12 working days since receipt of your order. To Hawai’i and Alaska, please allow 3 to 4 weeks, but it can be up to 5 to 6 weeks. Unfortunately, media mail cannot be shipped to P.O. Box and military addresses. Media Mail is not trackable nor insurable: customers assume all risk for loss and damages.
Residential Ground: If you wish to insure and track your shipment with a tracking number, select the Residential Shipping method (at additional cost), For faster shipment to Hawai’i and Alaska, please select Priority Mail. Priority mails are tracked and insured. Please select the correct shipping method at checkout to avoid delays.
- US Contiguous Residential: Residential shipment is traceable and insured at additional costs displayed at checkout. This shipping option is recommended if you are ordering more than one (1) textbook. Typical delivery time via US contiguous ground is 8-15 working days, depending on the destination. Select “US Contiguous Residential” at checkout to track your shipment. This option is not available for Hawai’i and Alaska.
- Hawai’i & Alaska Residential (Priority Mail): For shipment to Hawai’i or Alaska, and you want to track/insure your shipment, select Priority Mail instead of US Contiguous Residential. This option reduces the shipping time to 8 to 15 days instead of 3 to 4 weeks.
Handling Fee: A fixed handling fee of $3 is charged at checkout for the entire order. For returns, please refer to our Terms and Conditions.