Terms of Sale

For all bulk orders, please fill out a Purchase From to place an order. Before submitting  your order, you will be asked to agree by the terms of sale.


 

Terms of Sale

All orders must be paid in full prior to shipment. Payment must be made in US dollars. All major credit cards are accepted.

PAYMENT:

Paypal Option – The Paypal invoicing/payment is our default setting. The payment is made through the Paypal invoice via your email address. In the interest of your privacy, Temporal Publishing processes all of its credit card transactions through Paypal. All credit card information is encrypted and handled by Paypal through industry-leading technology. Temporal Publishing does not handle any part of the payment process. You do not need to have a Paypal account to process a Paypal invoice. Simply click on a “Pay Invoice” button on the emailed invoice to process your payment with the credit card of your choice. Once your payment is submitted, we will fulfill your order within 24 hours. Shipping of your order will occur within 10 business days after fulfillment.

*A Paypal invoice allows only the original recipient of the invoice to make the payment. If the invoice is forwarded to another email other than the one the invoice was originally generated for, Paypal will not accept your payment. If the person who placed the order is not in charge of the payment, please provide the email address of the person who will process the Purchase Order.

Check/Money Order Option – The other option is to pay with a cashier’s check or money order. Please indicate this option under the Tax & Shipping section in the Purchase Form. You will still be emailed a Paypal invoice to review your order and other information. This option requires a 10-day hold on your order to allow for receipt and clearing of the payment. Returned checks are subject to a $25.00 fee. Please submit payments in full.

TAXES:

Please email us your Reseller’s Certificate to sales@temporalpublishing.com at your earliest convenience. CA sales tax will automatically be added to the invoice unless we have your Reseller’s Certificate on file.

SHIPPING:

Our default shipping method is Commercial Ground. Commercial Ground delivers to most commercial addresses in the 48 contiguous states in the U.S. within 8 to 14 business days of processing of the order. Shipments are traceable. P.O.Box and military addresses cannot be used as a ship-to addresses.

If you require expedite services, opt for 2nd Day Air. Request your shipping preference under Tax & Shipping section of the Purchase Form. The 2nd Day Air option is substantially more expensive than our default shipping, and varies significantly with the destination address. Commercial 2nd Day Air option is only available through Paypal payment. Commercial 2nd Day Air delivers to most commercial addresses in all 50 states in the U.S. by the 9th day after we receive the payment (7 days to print, 2 days to deliver). Shipping to certain locations in Alaska and Hawai’i may require additional time in transit. P.O.Box and military addresses cannot be used as a ship-to addresses.

We do not ship via FedEx.

HANDLING FEE:

2.9% of the sales value per transaction will be invoiced as a handling fee for our default shipping option (commercial ground). There is an extra $3 charge for expedite shipping.

RETURN POLICY: 

TEMPORAL PUBLISHING DISCOURAGES RETURNS IN GENERAL.

However if you wish to return your order, please first write to us at sales@temporalpublishing.com in order to receive an authorization code for your return items. All returns must be accompanied by a new TP return code, books should be in the same condition as they were shipped out. Please follow the return procedure outlined below. There will be a 10% restocking fee to all authorized returns. If you return an order without an authorization code, a minimum 25% restocking fee will be deducted from your refund. If your order is found to be non-restockable, it will be returned to you at your expense. Please note that Temporal Publishing is not responsible for the cost of return shipping.

PLEASE DO NOT OVER-ORDER. Temporal publishing will accommodate returns from university bookstores within 25 business days of purchase. This timeframe should allow bookstores to reach students in need of purchasing the textbook for the current semester. The same RETURN POLICY above applies to all returns.

RETURN PROCEDURE:

  1. Write to sales@temporalpublishing.com your reasons for return, and attach a copy of your original invoice to receive an authorization code.
  2. Properly package the items you wish to return, and clearly mark the authorization code on the outside of the package. Temporal Publishing cannot accept merchandise damaged due to improper packaging.
  3. The return package must be mailed out within 7 days of receipt of your authorization code.
  4. The return package must be shipped with a tracking number. Please supply this number to Temporal Publishing (sales@temporalpublishing.com) at the time of shipment.
  5. Once we have verified your returned order, we will send a confirmation of receipt via email (from which you have contacted us in regards to returning items), and send a check to the billing address.